The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

A person who demonstrates competency in this unit must be able to examine trading practices involving measurement employed by traders. Competency in this unit cannot be claimed until all prerequisites have been satisfied.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.

Context of and specific resources for assessment

This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team. The assessment environment should not disadvantage the candidate.

This unit could be assessed in conjunction with any other units addressing the safety, quality, communication, materials handling, recording and reporting associated with examining trading practices employed by traders, or other units requiring the exercise of the skills and knowledge covered by this unit.

Method of assessment

Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. The candidate must have access to all tools, equipment, materials and documentation required. The candidate must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.

Guidance information for assessment

Required skills

Look for evidence that confirms skills in:

applying relevant organisational policy and procedures in regard to trading practices

examining methods utilised for advertising and the sale of goods employed on the premises for compliance with legislative requirements

examining the manner in which a measuring instrument is used on the premises

identifying incidents of non-compliance in a range of trading environments

determining action to be undertaken based on the organisation's enforcement policy

gathering sufficient and relevant evidence to prove a breach

accurately recording information

advising on appropriate trading practices to assist compliance

undertaking observation and surveillance in relation to trading practices

explaining legislative requirements and obligations

completing notices accurately in accordance with organisational guidelines

planning follow-up activities as required

accurately recording results of the inspection and recommendations in the organisation's information files

completing breach reports in accordance with organisational guidelines

Required knowledge

Look for evidence that confirms knowledge of:

definition of the term 'trading practices'

relevant policy and procedures across a range of trading environments

legislation relating to trading practices

the range of trading environments

trading practices relevant to a range of business types

processes for evidence collection and evidence handling

specific reporting procedures

techniques to liaise with traders

legislative requirements and obligations for the issuing of notices

organisation's policy guidelines for return visits

specific reporting procedures

types of evidence

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legislation requirements and policy guidelines

Enabling legislation, organisational procedures and policies - workplace, health and safety, enforcement policies

Trading practices

Methods of sale of goods, advertising, use of measuring instrument, position of measuring instruments, misrepresentations, environmental factors, suitability of instrument, over-pricing, incorrect measurement

Premises

Supermarkets, fruit and vegetables retailers, packing house, meat, seafood and smallgoods, bakery, etc.

Examination for compliance

Observation, trial purchase, questioning, reviewing records

Activities used to prove a breach of legislation

Trial purchases, observation/surveillance, photographs, seizure of documentations, articles, measuring instruments, testing the measuring instruments

Appropriate actions to encourage compliance

Warning letter, non-compliance notice, infringement notice, prosecution